Privacy Policy

Last Updated: July 1, 2023

Canada Tourism ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our website.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our newsletter or updates
  • Request information about our tours or services
  • Complete a subscription form
  • Contact our customer service
  • Participate in promotions or surveys

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Travel preferences
  • Payment information (when applicable)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Usage data (pages visited, time spent, referring websites)
  • Cookies and similar tracking technologies

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide and maintain our services
  • Process and fulfill your requests for information or services
  • Send you newsletters, updates, and marketing communications
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Monitor and analyze usage patterns and trends
  • Protect against unauthorized access and legal liability

Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.
  • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
  • Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our customers or others.

Your Privacy Choices

You have certain rights and choices regarding your personal information:

  • Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in each email or by contacting us directly.
  • Access and Update: You can request to access, correct, or update your personal information by contacting us.
  • Cookies: You can manage cookie preferences through your browser settings or our cookie consent tool.
  • Data Deletion: In certain circumstances, you may request the deletion of your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. By using our website, you consent to the transfer of information to countries that may have different data protection rules than your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this Privacy Policy frequently.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Canada Tourism
123 Adventure Avenue
Toronto, ON M5V 2H1
Canada
Email: [email protected]
Phone: +1 (416) 555-0123